Power a restaurant customer service chatbot backend
A Make.com workflow serves as the backend for a restaurant chatbot that replies to customers via text and voice notes.
Done withMake
- What they did
- User built an automated Make.com workflow as backend for all chatbot responses. Vibe-coded the restaurant customer service chatbot with Lovable to reply to customers in texts and voice notes.
- How it went
- The setup enables text and voice note replies via the Make.com backend.
Try it yourself with Make
Build a workflow that acts as the backend for a customer chatbot for [restaurant name]. It should receive customer text messages and voice notes from [channel, e.g. WhatsApp], transcribe voice notes, and answer questions about [menu, hours, location, reservations] using the info in [source document]. Hand anything about orders, refunds or complaints to me instead of answering. Done when test messages in both text and voice get correct replies.
Want help getting this working? Join the Vibe Coding Academy ↗ Run by Alex Finn, who also runs this site.
Source: X · Oct 13, 2026
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