Reorder usual meals by texting a DoorDash agent
DoorDash's agent in Apple Messages pulls order history, builds the cart and checks out for customers who confirm in the thread, including group orders with mixed dietary needs.
Done with a custom-built or unnamed agent
- What they did
- DoorDash's agent runs inside Apple's Messages. It matches the texter's phone number to their DoorDash profile and uses their order history and preferences. Given a request like "order my usual," it searches nearby restaurants, reads menus, suggests a cart and texts food photos. It can sort mixed dietary needs for group orders. The customer confirms in the thread, then it pays with the stored payment method.
- How it went
- It is in a U.S. beta, open by waitlist. Bloomberg's test of an early version found prices that differed from the app's. DoorDash says waitlist users will get a newer version.
- Worth knowing
- Check the prices the agent quotes against the app, because Bloomberg's early test found mismatches, and you have to join the waitlist to try it.
Try it yourself with Operator
Open DoorDash in my logged-in account and look at my order history at [restaurant name]. Rebuild my usual order of [items], adjusting for these dietary needs: [needs]. Stop with the cart on screen and show me items, delivery address and total, and only place the order after I confirm.
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2 more accounts of this
Source: pymnts.com · Undated
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