Run business WhatsApp customer messages with an agent
An n8n agent handles customer WhatsApp messages, searches info, checks the calendar, logs to Sheets or Notion, and replies by WhatsApp and email.
Done withn8n
- What they did
- The n8n agent receives incoming customer WhatsApp messages, performs searches, checks the calendar, and logs entries to Sheets or Notion before sending replies on WhatsApp and email. It operates automatically with no further human steps described.
- How it went
- The source states the agent runs WhatsApp for the business automatically but gives no results or metrics.
Try it yourself with n8n
Build an n8n workflow where an AI agent answers customer WhatsApp messages for my [type of business]. It should look up answers in [knowledge source], check [Google Calendar] for availability, log each conversation to [Google Sheets or Notion], and reply on WhatsApp with an email copy to [address]. Before any booking is confirmed or any message is sent, route it to me for approval while I test it.
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Source: X · Oct 13, 2026
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