Turn a business website into a WhatsApp support agent
An n8n workflow scrapes a website into a knowledge base, answers customer questions on WhatsApp and converts inquiries into booked calls.
Done withn8n
- What they did
- An n8n workflow accepts any business URL, scrapes the full site via AI to create a knowledge base, then powers a WhatsApp bot. The agent answers incoming customer questions from that base and converts them into booked calls on its own. A human only supplies the starting URL and reviews the initial build.
- How it went
- Messages receive replies in seconds rather than hours of delay. The complete automation was ready after 10 minutes of setup.
- Worth knowing
- A full step-by-step YouTube tutorial walks through the exact n8n nodes and prompts.
Try it yourself with n8n
Build me an n8n workflow that scrapes [my website URL] into a knowledge base, then answers customer questions on WhatsApp using only that content. When someone shows interest in [service or product], it should offer a booking link for [calendar tool] and log the lead in [spreadsheet or CRM]. Test it with five sample questions and show me the answers before activating it.
Source: X · Jan 19, 2026
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