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Money, Bills & Benefits

Dispute an airline's EU261 delay compensation rejection

A Grok-based agent checked flight data, argued the crew issue wasn't extraordinary, and sent an approved email, winning €400 before landing.

Done with a custom-built or unnamed agent

What they did
The agent received mail access and the prompt to check, file, and argue rejections for refunds. It pulled the airline's flight status data showing crew rotation with clear weather, concluded crew issues were not extraordinary under EU261, drafted the email, and sent only after the user typed "go" and approved.
How it went
The airline approved the €400 claim before the user's flight landed.
Worth knowing
User must approve every email before it sends.

Try it yourself with ChatGPT Agent

My airline rejected my EU261 delay compensation claim for [flight number and date]. Look up the actual flight data and the EU261 rules, then draft a reply arguing that the stated reason ([reason the airline gave, e.g. crew issue]) is not an extraordinary circumstance. You are done when I have a ready-to-send email with the evidence and the compensation amount I should claim. Show me the email and wait for my approval before sending it.

Read the original ↗

Source: X · Oct 4, 2026

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