Run your side of a home insurance claim
After a burst pipe, the user has Claude read the policy, organize receipts, track adjuster messages and delays, log correspondence and estimates, and challenge coverage decisions.
Done withClaude
- What they did
- Two months into a claim after a burst pipe, the user has Claude handle their side of the process. It reads the policy, organizes and files scanned ALE receipts, reads adjuster messages and alerts the user, and logs correspondence, work estimates and invoices. It also flags delays and broken promises and challenges coverage decisions against the policy text.
- How it went
- The adjuster now gets tidy, documented receipts and logs, though the user says her delays have been atrocious. Claude now urges filing a complaint with the state insurance bureau. The user doesn't report a final claim outcome.
- Worth knowing
- The source doesn't say how Claude got access to messages or files, so expect to work out the setup yourself; the user does review its pushback before acting on it.
Try it yourself with Claude Cowork
I'm handling a home insurance claim after [type of damage]. Read my policy in [file path] and the receipts and emails in [folder path]. Build a claim log with dates, adjuster messages, estimates, and delays, and list the coverage points the insurer could be getting wrong, citing the policy language. Draft a reply disputing [decision] for me to review, and don't send anything.
Source: HN · Sep 2, 2026
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