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Sales, Marketing & Support

Answer business phone calls with a voice agent

Small-business owners use AgentVoice agents to take customer calls, update records, send emails, log to HubSpot, filter spam and transfer real customers to staff.

Done with a custom-built or unnamed agent

What they did
G2 reviewers describe small businesses having AgentVoice build or configure a voice agent around their usual call types and connect it to their CRM. On each call the agent screens out spam, takes intake details, updates records, and sends a transcript email. HubSpot is populated, and real customers are transferred to the office manager during office hours.
How it went
Reviewers report fewer missed calls, more leads captured, and no extra hiring. One replaced a costly answering service that never updated calendars. These are self-reported, with no hard figures.
Worth knowing
One reviewer needed a few iterations to get the agent working and advises non-technical users to let the vendor build it and connect the systems.

Try it yourself with Lindy

Build a phone-answering assistant for my business, [business name and type]. It should greet callers, answer questions about [hours, services, pricing], take messages, and log each call in [CRM or spreadsheet]. It should screen out spam and transfer real customers to [staff name and number]. Before it goes live, show me a sample call flow and wait for my approval.

Read the original ↗

Source: g2.com · Undated

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