What people do with Meta Muse

• Find unclaimed money and start the claim

  Meta's Muse agent found over $1,500 in unclaimed funds in about five minutes and helped fill out paperwork; the claim was filed but unpaid.

  4 accounts

• Negotiate bills, handle returns and cancel subscriptions

  A Meta employee said Muse negotiated an AT&T bill, found Amazon returns, returned IKEA furniture and filed a vet claim; another had a forgotten subscription cancelled and refunded.

  4 accounts

• Find cheaper car insurance

  A startup founder said Muse found car insurance costing $3,500 less per year than his original plan.

  2 accounts

• Negotiate a lower fiber bill with AT&T chat

  Meta Muse negotiated with AT&T support chat to cut a fiber plan from $85.94 to $60/mo while keeping the bundle discount and no contract.

• Monitor investing news and produce morning macro summaries

  SouthernValue95's Meta Muse agent Alfred monitors X investing topics, transcribes podcasts, tracks news and regulation for watchlist names, and writes morning macro summaries.

• Find forgotten money and negotiate insurance refunds

  Users had personal agents like Meta's Muse search state databases for forgotten money and negotiate an insurance cancellation refund, recovering hundreds of dollars.

• Find airline food-fee reimbursement emails buried in the inbox

  A user asked Meta's Muse agent to handle an unresolved SAS refund; it dug through airline emails and found the food fees had already been reimbursed.

• Dodge car dealership upsells and find gift cards

  A user said Muse helped avoid upsells and fees at a car dealership, saving $1,250, and another said it found an unused $200 Verizon gift card.

• Find subscriptions and cheaper phone plan to save money

  A reporter's Muse flagged Patreon and Substack subscriptions and a cheaper phone plan, about $35 in useful savings, far below $1,000.

• Find idle cloud charge in receipts and get refund

  Muse reviewed a year of receipts, found an idle Google Cloud database costing $9.54 a month, and drafted a follow-up that got $114.14 waived.

• Catch fraudulent charges and recover subscription money

  Users said Muse caught a recurring fraudulent charge the bank missed and found a forgotten book subscription and got the money back; savings unverified.

• Audit AI tool subscriptions from email receipts

  A tester had Muse scan connected accounts and receipts and list over a dozen AI tool subscriptions, flagging overlaps, though it missed some accounts.

All Money, Bills & Benefits use cases, from every agent

• Book restaurants and a hotel dinner in Japanese

  Muse booked every restaurant for a Japan trip and went back and forth in Japanese with the Hakone hotel to secure a dinner slot not on the website.

  2 accounts

• File airline delay compensation and rebook a flight

  A user had Muse file for compensation after a 7-hour delay, getting a $250 Delta credit, rebooking a new flight and answering the support email.

  2 accounts

• Plan a birthday evening with dinner and a comedy show

  Muse agent planned a wife's birthday evening, booking dinner and buying two tickets with permission after refining location details.

• Resolve a declined flight payment from email

  With email access, Meta Muse spotted a declined flight payment, found the new debit card email, confirmed payment, and added the flight to the calendar.

• Plan a family Christmas trip and book flights

  The user has Muse handle budgeting and fitness goals, and it booked Southwest flights and planned the whole family Christmas trip.

• Book flights with seat selection and traveler numbers

  Muse booked flights for Cyrus and his wife end to end on Amex Travel, including seat selection plus loyalty and TSA numbers.

• Attempt to book a couple's flight (failed)

  A Slate reporter asked Muse to book flights; it hit a captcha, was kicked from the browser and achieved nothing, so he booked himself.

• Track Las Vegas flight prices and find return flights

  The author asked Muse to check Vegas fares daily and find returns to San Diego; it gave only three options and ignored his preferences, so he found it underwhelming.

• Shop hotel sites for a New York stay

  In a Skift test, Muse opened a browser and searched hotels for Nov 1-2 at $350-450 a night, suggesting the Marlton Hotel first.

• Book flights with credits and manage reservations

  A user had Muse use unused Southwest credits to book a flight, watch for better seats, handle OpenTable reservations and keep a trip dashboard for a visiting friend.

All Travel & Bookings use cases, from every agent

• Call a dental insurer on your behalf

  Meta's AI agent phoned a dental insurer, gave the member ID, answered a security question and waited on hold before transferring the user to a representative.

  2 accounts

• Pay bills, clear inbox, and order groceries

  A Muse agent called Scout reportedly paid bills, cleared the inbox, and ordered groceries for its user.

• Run inbox, drafts, meetings, and purchases

  Meta Muse reads the inbox, drafts emails, sends meeting pings, and shops via Stripe with approval required before purchases.

• Clean inbox, chase refund, and book HVAC tune-up

  Meta Muse deleted 20k+ old Hotmail emails, chased a missing refund via ISP support chat, and scheduled an HVAC tune-up from maintenance history.

• Collate school homework and due dates into a child's calendar

  A parent had Meta Muse log into the school information system via its credential vault, gather homework and due dates, and add calendar entries with reminders, running daily.

• Run personal errands like flowers and date nights

  Marshall Haas used Meta's Muse agent for personal tasks, including buying flowers and booking date nights.

• Buy games, get mover quotes and book dinner with Muse

  A reviewer had Meta's Muse buy a Switch 2 game, call four movers for quotes and help book an OpenTable restaurant.

• Find unpaid bills and suggest recipes from inbox

  A WSJ reviewer connected her inbox and calendar to Muse, which found unpaid bills and suggested a recipe based on a produce delivery.

• Unsubscribe from unread mailing lists via Gmail

  Reporters connected Muse to Gmail; it found never-opened emails, let the user choose which to drop, then carried out the unsubscribe requests.

All Life Admin & Home use cases, from every agent

• Build and order a grocery cart from an idea

  Through the Instacart connector, Muse turns an idea like Taco Tuesday into a cart at the preferred store, checks out and arranges delivery.

  2 accounts

• Plan meals and place grocery orders from a Google Doc

  Claude and Muse handle meal planning, pantry inventory and recipe tracking, then Muse reads a Google Doc and places the grocery order in a browser, with the poster confirming payment from their phone.

• List a Quest 3 and negotiate with buyers

  Meta Muse listed a Meta Quest 3 on Facebook Marketplace and was instructed to negotiate with buyers using a floor price and push strategy.

• Shop for cars on websites with a browser agent

  The poster uses Muse to shop for cars online and finds a persistent logged-in browser profile with normal pacing works best as sites start blocking it.

• Shop for shorts and handle email via an agent

  A TechRadar reviewer had Muse find shorts in their size and request an Amazon login to buy, and also work on their email.

• Handle an IKEA return end to end

  Muse dealt with IKEA customer service and scheduled the pickup, which showed up at the user's door after he had forgotten about it.

All Shopping & Errands use cases, from every agent

• Build profit/loss statements for rental properties

  Meta Muse logged into property software and built profit/loss statements for every rental property.

• Prep meetings and check inbox against calendar with Muse

  The author ran work tasks in Muse: it found the right email thread for meeting prep and cross-checked emails against the calendar for conflicts, though inbox prioritisation was weak.

• Build an iCloud skill with a Muse agent

  A screen-reader user asked their Muse agent to build an iCloud skill and it produced something, but accessibility problems with the text field and conversation navigation got in the way.

• Audit hundreds of pull requests with a terminal coding agent

  In an independent test, Muse Code audited 222 pull requests in under five minutes for about ten cents, but also built a plan on a Google project that doesn't exist.

• Audit and rebuild a store's email automations

  Muse audited a shoe store's Klaviyo flows, removed duplicates, rebuilt templates and enabled sales tracking, with approval needed to publish or spend.

  2 accounts