Navigate insurer phone menus to reach a human
A Reddit user had Meta's Muse AI call their home insurer's toll-free number, get past the phone menus to a human rep, then call them to change the policy.
Done withMeta Muse
- What they did
- A Reddit user needed to change their home insurance policy but didn't want to work through the press-1, press-2 phone menus. They told Muse to call the insurer's toll-free number, keep going until it reached a human representative, then call the user's phone. Muse placed the call using a synthetic voice, which the user could choose as male or female.
- How it went
- Muse reached a human rep and rang the user, who then made the policy change easily. The source is one user's own account, with no timings given.
- Worth knowing
- The user says to tell Muse to call on your behalf, give it the task, and have it hand the call to you once a human answers.
Try it yourself with Meta Muse
Please call my home insurer at [toll-free number], work through the phone menus, and get a live representative on the line. Then ask them to [policy change, e.g. raise my deductible or add a driver] on policy [policy number]. Before you confirm anything that changes the policy or costs money, stop and tell me exactly what was offered, and when the call is done send me a summary of what was said and any reference number.
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Source: tomsguide.com · Undated
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