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Answer home-service customer calls and text the owner

A voice agent answers calls for home-service businesses, records caller details and request, and texts the owner a status.

Done with a custom-built or unnamed agent

What they did
The voice agent answers calls for home-service businesses. It records the caller's name and number, the request in the customer's own words, and a promised update time if the owner cannot respond immediately, then sends that summary via text. The owner replies with one word: CALLING, NO, or SPOKE.
How it went
The post describes the flow closing the gap between unanswered calls and owner callbacks but gives no results or numbers.

Try it yourself with Lindy

Build me an assistant that answers inbound calls for my [type of home-service business, e.g. plumbing]. It should greet callers, collect their name, phone number, address, and what they need, and ask whether it's urgent. After each call, text me a short summary with those details. Show me a sample call and text for approval before connecting it to my real phone number.

Read the original ↗

Source: X · Sep 29, 2026

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