Call hotels to verify reservations after booking

Users' AI agents phone hotels after making a reservation to confirm it was booked correctly, per a hotel worker complaining about the calls.

Done with a custom-built or unnamed agent

What they did

People used AI phone agents as personal assistants after booking, sending them to call hotels and verify that a reservation was entered correctly. In the thread, a front-desk worker says the agents repeatedly called back after being refused; the hotel would not confirm details because the caller could not be verified as the actual guest, so the human staffer had to keep blocking the request.

How it went

The reported result was not successful confirmation but repeated nuisance calls that tied up the front desk. The poster says it was happening every couple of days at their property and raised privacy and safety concerns, since reservation details could be exposed to stalkers or ex-partners.

Worth knowing

The main catch is operational, not technical: if the hotel cannot authenticate the caller, the agent may just keep redialing and waste more time than a person calling once themselves.

Source: Reddit · Undated