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Triage small-business email and draft replies in the owner's voice

Hermes categorized emails by urgency, drafted replies in the owner's voice and flagged the 10-15% needing human decisions, reportedly cutting triage from over 2 hours to about 15 minutes daily.

Done withHAHermes Agent

What they did
Jejo.ai ran a managed Hermes Agent deployment for 90 days at a service business handling 30 to 50 client interactions a week. Hermes sorted incoming email by urgency, drafted replies in the owner's voice, and flagged the items that needed a human decision. The owner spent 15 to 20 minutes a day giving corrections during the first four weeks.
How it went
Email triage fell from over 2 hours a day to about 15 minutes. Urgency accuracy reached 91% by month 2 and 93% by month 3. Complex or sensitive emails still needed the owner.
Worth knowing
Skipping the daily feedback in weeks 1 to 4 left accuracy near 75% instead of 93%. The managed plan costs $750/mo, and this is a vendor-run review.

Try it yourself with Hermes Agent

Every weekday at [time], review my inbox at [email account] and sort new emails into urgent, needs reply, and low priority. For routine ones, draft replies in my voice using these examples of my writing: [paste 2-3 sample emails], and save them as drafts only. Flag the emails that need my own decision with a one-line reason, send me a short digest, and never send anything without my approval.

Want help getting this working? Join the Vibe Coding Academy ↗ Run by Alex Finn, who also runs this site.

Read the original ↗

Source: jejo.ai · Undated

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