Find an alternative flight after a cancellation
After Lufthansa cancelled a flight, an AI agent found a British Airways alternative, though it insisted the user was already rebooked when they had not accepted it. ·
Done with a custom-built or unnamed agent
- What they did
- In the comments, one traveler said Lufthansa’s AI agent surfaced a British Airways alternative for the 15th after their original 13th flight was disrupted. But Lufthansa had also auto-generated a different rebooking for the 17th, and the bot kept insisting they were already rebooked, even though they had not accepted that offer; they also could not reach a human agent.
- How it went
- The agent did identify an earlier BA option, but it failed at the handoff: the user stayed stuck in a loop and could not actually switch to it. The commenter described the whole experience as a nightmare.
- Worth knowing
- The catch was that an unaccepted automatic rebooking could block the bot from processing the better alternative it had found.
Try it yourself with ChatGPT Agent
My [airline] flight [flight number] from [origin] to [destination] on [date] was cancelled. Find alternative flights on [same airline or any airline] that get me there by [latest arrival time], and compare them by arrival time, price and layovers. Give me your top 3 options with booking links, and do not rebook or pay for anything until I confirm which one I want.
Want help getting this working? Join the Vibe Coding Academy ↗ Run by Alex Finn, who also runs this site.
2 more accounts of this
Source: Reddit · May 1, 2025
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