Negotiate an AT&T bill down
The poster used Dot to negotiate with AT&T, cutting the bill from $85 to $45 per month plus two free months in about 15-20 minutes.
Done withDots
- What they did
- The poster gave Dot a separate Chrome profile and had it handle an AT&T live chat instead of doing the negotiation personally. They told it to get a discount and, if AT&T would not honor one, say they would switch to Xfinity; Dot handled the rest of the chat on its own.
- How it went
- The bill was reduced from $85 a month back down to $45, and AT&T also gave two free months. The thread does not include the actual chat transcript, so the exact back-and-forth and any limits of the method are not shown.
- Worth knowing
- It took about 15 to 20 minutes, and the poster says doing it personally the year before only got the bill down by $20 per month.
Try it yourself with Dots
Negotiate my [AT&T] bill down. My account is [account details I'll provide securely], I pay [current amount] per month, and I'd like [target price] or credits like free months. Contact the carrier's retention team, make the case based on my loyalty and competitor offers, and finish with a summary of the new price and terms. Check with me before accepting any deal that changes my contract or adds fees.
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Source: Reddit · Undated
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