What people do with Dots

• Rebook a delayed flight connection mid-flight

  OpenAI's Dot chatted with Alaska, Delta and KLM, found a new route and rebooked Denis for free after he approved, while he was still on the plane.

  2 accounts

• Get status match and upgrade certificates, then book flight

  John's Dot found a status match, got four move-to-lie-flat seat certificates, filled the forms, confirmed by email, read the terms and booked the flight.

• Book a restaurant with a cloud-computer agent

  OpenAI's Dots agent, running on its own cloud computer, booked a restaurant on its own, though it was slow and required ChatGPT Pro.

• Fix a booking made on the wrong date

  Dot spotted that David had booked Paris to Barcelona on the wrong date for an upcoming Europe trip and changed the booking to the right dates.

• Plan a trip and book flight, hotel and shuttle with an always-on agent

  A user had Dots plan a trip and remind them to book the shuttle; the agent filled booking forms but kept asking for confirmation and wouldn't enter 2FA codes, so it only got partway.

• Research and help rebook a flight with an always-on agent

  An Every writer's Dot researched a flight change and flagged a clash with a colleague's recording, learned from a Slack discussion.

• Plan a last-minute business trip by phone

  In OpenAI's demo, a Dot found a refundable policy-compliant flight and hotel options and prepared a booking, though the flight was still pending at the end.

All Travel & Bookings use cases, from every agent

• Catch and prepare an unsent invoice for approval

  An early tester's dot noticed an invoice to a publication was unsent and prepared it for approval.

  2 accounts

• ChatGPT Agent

  Run ten business tasks through an always-on agent

  A reviewer tested Dots on product research, publishing a webpage, content planning and scheduled jobs; inbox triage and follow-ups needed supervision and a spreadsheet had broken formulas.

• ChatGPT Agent

  Run shopping, trip planning and project tracking with a dot

  A reviewer's dot flagged a failed payment unprompted but only read and reported it; a shopping site blocked it and follow-through was unfinished.

All Work & Operations use cases, from every agent

• Triage P2 bugs into draft PRs with demo videos

  A Dot connected to GitHub and Slack watches #bugs, scopes and tests a fix in a cloud environment, and opens a draft PR with a short demo video.

  2 accounts

• Fix and resubmit a rejected app remotely

  MaakCode had a dot investigate a rejected app submission, fix the issue, test, open a PR and resubmit.

• Turn customer feedback into tested pull requests

  In OpenAI's own launch example, a Dot watches feedback for recurring requests, scopes small fixes, builds and tests them, and returns PRs with demo videos.

All Software & DevOps use cases, from every agent

• Coordinate background threads and send admin reminders

  A dot managed background threads from one conversation and proactively reminded the user to send documents to an accountant and check on a refund.

• Book restaurants, research and build sites with ChatGPT Dots

  The author tested Dots on a restaurant booking, research and site-building; booking completed slowly, research and building were useful, calling failed.

• Hand consumer errands to an always-on agent

  A journalist tested Dot on ISP signup, an Ikea account and food ordering; it finished only some with human help, blocked by browser checks and payment steps.

• Track rare coffee beans with a scheduled Dot

  A user had a Dot monitor rare US coffee beans twice a day using context from old chats, and it returned Gesha options priced per cup.

• Use a persistent assistant for student research and daily tasks

  A student used a named dot for ongoing research and daily tasks with persistent context across chats, set up for email.

• Monitor public documents for changes affecting teaching materials

  An educator's Dot checks public documents for changes, sorts them by impact, and verifies an article's notation against linked pages, offering revision candidates only.

• Run digital PR and link outreach campaigns

  The author has a Dot named Jamie run a defined outreach campaign, keep the tracker accurate and flag replies or placements needing attention.

• Edit a full video in Descript with a Dot

  The author had a Dot find footage, build the B-roll edit, add captions and arrange visuals over several review passes, working from his recorded narration.